Manic Salamander Customer Service ROCKS!!! No more numb hands on long rides ...

Joined
Mar 22, 2011
Messages
29
Location
South Carolina
Bike
NT700 Silver ABS
Fellow riders
1: if you are in the market for a numb hand reSolution
2: if you want your bar ends to be beautifully FLY
3: if you believe artistry, customer service, and value are still possible

Then check out Manic Salamander's tapered pounders throttle lock.
Below is my email correspondence which shows how responsive and accommodating they are.

Paul

I?ll just send you the hollow-tube mount, no charge.* You will have to remove that damper unit from each side.
*
-Paul
*
-----Original Message-----
From: Paul Crimm [mailto:pcrimm@comporium.net]
Sent: Monday, August 01, 2011 9:04 AM
To: pashman@manicsalamander.com
Cc: pcrimm@comporium.net
Subject: HELP :)
*
So I installed my new Pounders and LOVE them ...
*
However - my factory handlebars have weights that spin through a rubber cuff*&*(@#@!
This means the throttle lock will not work.
I need to install your metal on metal option (my bars are metal - magnet sticks)
*
Please tell me what I can do to get this.
Thanks,
Paul

On Thu, Jul 28, 2011 at 3:17 PM, Paul Crimm <pcrimm@comporium.net> wrote:
Thank you... I received My shipment yesterday evening. *Please tell whoever made the tapered pounders they are a true artist!

Paul


On Wednesday, July 27, 2011, *<pashman@manicsalamander.com> wrote:
> See below.
>
> *
>
> -Paul
>
> *
>
> -----Original Message-----
> From: Rose Leerhoff [mailto:rose@manicsalamander.com]
> Sent: Wednesday, July 27, 2011 4:09 PM
> To: pashman@manicsalamander.com
> Subject: RE: Order details?
>
> *
>
> Hey Paul,
>
> The customer picked UPS shipping. The tracking number is 1Z5648130342053134, it shows that it is out on a truck to be delivered today. Let me know if you have any further questions.
>
> Thanks-Rose
>
> *
>
> ________________________________
>
> From: pashman@manicsalamander.com [mailto:pashman@manicsalamander.com]
> Sent: Wednesday, July 27, 2011 2:14 PM
> To: 'Rose Leerhoff'
> Subject: FW: Order details?
>
> I don?t see this guys USPS shipping notification in my inbox.* Could you re-send it to me and him?
>
> *
>
> -Paul
>
> *
>
> -----Original Message-----
> From: Paul Crimm [mailto:pcrimm@comporium.net]
> Sent: Tuesday, July 26, 2011 8:27 PM
> To: pashman@manicsalamander.com
> Subject: Order details?
>
> *
>
> Hello,
>
> I recently purchased order# 00001982 and received an e-mail stating it had been shipped.
>
> Was there any tracking information?* If it was UPS Ground - where did it leave from so I can know when to expect it?
>
> *
>
> Thanks in advance - my buzzing hands will thank you later ;)
>
> *
>
> Paul
*
 
Joined
Jan 23, 2011
Messages
1,295
Location
Arkansas
Bike
2020 Kawasaki Versys
I had very good cust service and communication from them. I am well pleased.

Brad
 
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