Interesting problem

mikesim

mikesim

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Joined
Jun 7, 2011
Messages
2,777
Age
76
Location
Union, MO
Bike
NT700, Red, #989,
My son, Mike Jr., recently purchased a new Honda Super Cub for his wife from his local dealer in Ohio. This is to be her "learner" motorcycle and also for their daughter. The bike was originally ordered for another customer who had a $100 deposit down on the bike. Apparently the Super Cubs are a hot commodity and the bike took six months to come in at the dealership. The ordering customer never showed up to pick up the bike so the dealer mailed him a refund and sold the bike to my son. In the interim after the bike arrived and was sold to Mike, both keys were lost at the dealership. The Super Cub uses a Honda Smart Key which is a fob type device. The dealer maintains that they have tried to program new fobs for the bike but can't get them to program. They say they have called Honda for tech support but as of yet (one week!) Honda has yet to return their call. Something sounds fishy as I just can't imagine American Honda being that unresponsive. In doing some research I find that a new Smart Key module for the bike comes with a preprogrammed Smart Key and the retail cost is a little over $200. I told Mike to tell the dealer to just order a new module and fob so they could at least deliver the bike to his wife until they figure out how to program the new fob. I have had no reason to contact American Honda in many, many years but I just cannot accept that they would be this unresponsive. I told Mike to contact American Honda customer service for help, which he is doing today.

Mike
 
Often times, the ordering dealer is given critical info such as coding for keys, radio codes, etc.
 
DirtFlier said:
Often times, the ordering dealer is given critical info such as coding for keys, radio codes, etc.
Click to expand...
In the olden days, which I'm sure you will remember the key had its ID number stamped on it and the ignition cylinder also had the number stamped on it. Each bike came with about a half dozen keys. Two were to be given to the owner and the rest were for the dealer to have to replace lost keys. The flaw in this system was that thieves soon learned that all they had to do was to copy down the number on the ignition cylinder, go to their friendly Honda dealer and for a buck they could have a key to the bike and steal the bike. After only a year or two, Honda quit stamping the key number on the exterior of the igntion cylinder making it somewhat harder for thieves. My NT came with small tags with the key number stamped on it. The Smart module on the Super Cub has a nine digit number that the owner can program into a new fob, however the dealer can't get the fob to program. They have ordered a new Smart module and hopefully it will solve the problem.

Mike
 
At least on the Honda motorcycles that still use a normal key, the ignition switch is secured to the underside of the upper triple clamp with special screws that have one-way ramps on the screw heads so they can be tightened during installation but going the other way, the ramps don't work.
 
DirtFlier said:
At least on the Honda motorcycles that still use a normal key, the ignition switch is secured to the underside of the upper triple clamp with special screws that have one-way ramps on the screw heads so they can be tightened during installation but going the other way, the ramps don't work.
Click to expand...
I've never had an occasion to work on a newer Honda igntion. What is the procedure for removing the ramped screws?

Mike
 
They have to be drilled-out which ain't no party because of the tight confines, plus they're hardened screws! They use thread locking agent on the screws at the factory, so tapping at the perimeter with a small chisel & hammer won't do much.
 
I was afraid that was the case. Then they added insult to injury with thread locker!!
:censored:

Mike
 
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