I was returning from a day trip and was a few miles from home when my windshield broke. When it broke off it struck me in the face, which in retrospect was a bit comical, but not a the time. It just stuck to my face until I threw it away. When I left on this trip there were small cracks radiating from the bolt holes, which probably indicated that they were too tight. These cracks continued to grow until they reached the edge of the windshield. That's when I should have stopped, but I thought I could make it home. I was wrong. This windshield was about three months old and at the time of the installation I did not have an small in./lb. torque wrench. There is no doubt that this was probably and most likely caused by the installer, me. I called Cee Bailey to find out if this was common, of course they said it isn't. I did not ask nor did I expect a replacement. The person in customer service stated that they would replace it and put me in touch Jose in sales. Jose told me to forward a photo of the broken windshield and that they would replace it. Today I received it. When I bought my NT about four months I bought a Shoei open face helmet because I have never liked a full coverage helmet. My 45 year old son said that this was a mistake. He has never said "I told you so", but he really doesn't have to. I am a slow learner and now I am the proud owner of a Shoei Hornet helmet, which should fit my needs quite nicely. Sorry for the length of this thread, but I didn't know how to make it shorter.
John
John